In this extraordinary year, people and businesses are asking more, not less, from technology and technology companies.
For many of us, and for many businesses, digital tools have been a lifeline during lockdown, helping us work, shop, find customers, connect with loved ones and get the latest public health information.Helpful digital tools that serve millions of people don’t happen by accident—they need investment and rules that encourage that investment and innovation.
Twenty years ago, the European Union created a regulatory environment to do just that. Now it’s overhauling those rules, with a comprehensive reform called the Digital Services Act (DSA). …
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